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Terms

Who you are dealing with

This website is run by London Royal Academy (LONDONRA LTD). Contact: office@londonra.com. These terms describe how the academy trades through this site; each product and engagement also carries the terms stated on its own page and, for delivered products, in the documents inside it.

Training programmes

Bespoke training is delivered to your schedule and priced by proposal. An enquiry — including one started through the booking journey — is not a booking: it is answered first, and the scope, dates and fee of any engagement are scoped and confirmed in writing before anything runs. Instructors are described by the type and calibre of practitioner who teaches each programme; named instructors are confirmed with the proposal.

Digital products

Products are priced per organisation, for the organisation’s own internal team; each product’s page states its price, its price unit and its licence. Prices include VAT at 20% — the price shown is the total you pay; nothing is added at checkout. Card checkout is hosted by Stripe. A purchase-order / invoice request is a request, not an order: nothing is invoiced or charged from that form, and the academy confirms terms before anything is supplied.

Fit: if this product isn't right for your organisation, tell us within 14 days of purchase and we refund it in full. What is guaranteed is fit and delivery — never an outcome. No kit, diagnostic or briefing can make an organisation compliant or successful, and none of ours claims to.

Delivery: if anything you have bought fails to arrive, or fails to work as described, we fix it or refund it. That part carries no time limit.

50% of a product’s price is credited against a bespoke engagement started within 90 days of purchase.

Sample packs are free. A sample request is stored with a receipt, and the academy team prepares and sends samples manually — this site sends nothing automatically.

The £249 self-assessment

The self-assessment score is computed from your own answers and labelled as exactly that — auto-scored from your answers. It is the same diagnostic core as the full AI Governance Diagnostic, and it is evidence for a conversation, not advice and not a verdict on your organisation. Its price is credited in full against the full diagnostic commissioned within 90 days.

The free checker and meetings

The AI Governance Readiness Checker gives an indicative position from eight questions. It is not a compliance service, and its result is not a compliance verdict. Meetings are booked through Calendly; the time you pick is the time you get.

What nothing on this site claims

No product, programme, checker or assessment on this site guarantees an outcome, and none can make an organisation compliant or successful. Where this site reports facts — prices, contents, lengths — they are the academy’s own, stated so you can judge the fit before you commit to anything.