Operational Mastery in Healthcare Facilities #257008

Course Details

This 5-day intensive course equips healthcare professionals with the knowledge and skills necessary to optimize operational efficiency, enhance patient care, and improve overall organizational performance within healthcare facilities. Participants will explore best practices in healthcare operations management, including process improvement, resource optimization, patient flow management, and quality improvement initiatives.

Upon successful completion of this course, participants will be able to:
• Understand the key principles of healthcare operations management and their impact on patient care.
• Analyze and optimize operational workflows and processes within healthcare facilities.
• Develop and implement strategies for improving patient flow and reducing wait times.
• Effectively manage resources, including staff, equipment, and supplies.
• Enhance patient safety and quality of care through operational excellence.
• Apply lean principles and other process improvement methodologies to healthcare settings.
• Utilize data analytics and performance metrics to monitor and improve operational performance.
• Lead and motivate teams to achieve operational excellence.

This course is designed for a wide range of healthcare professionals, including:
• Hospital Administrators
• Department Managers (e.g., Nursing, Radiology, Laboratory)
• Operations Managers
• Quality Improvement Managers
• Clinical Directors
• Healthcare Consultants
• Anyone involved in the management and operations of healthcare facilities

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a binder containing a copy of the presentation
• slides and handouts
• Post-assessment

• Principles of Healthcare Operations Management
• Lean Principles and Six Sigma in Healthcare
• Patient Flow Management and Reducing Wait Times
• Key Performance Indicators (KPIs) in Healthcare Operations

• Staff Scheduling and Resource Allocation
• Inventory Management and Supply Chain Management
• Equipment Utilization and Maintenance
• Cost Containment and Revenue Cycle Management

• Root Cause Analysis and Problem-Solving Techniques
• Implementing Quality Improvement Initiatives
• Patient Safety Protocols and Best Practices
• Risk Management and Patient Safety

• Electronic Health Records (EHR) and their impact on operations
• Telehealth and Remote Patient Monitoring
• Robotics and Automation in Healthcare
• Data Analytics and Business Intelligence in Healthcare

• Leading and Motivating Healthcare Teams
• Change Management and Organizational Transformation
• Communication and Collaboration in Healthcare
• Building a High-Performing Healthcare Operations Team
• Case Studies and Real-World Applications

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Course Details