
• Principles of Coaching and Mentoring: Key Concepts and Definitions
• The Role of Coaching and Mentoring in Employee Development
• Different Coaching Styles and Approaches
• Setting Clear Coaching Goals and Objectives
• Active Listening and Empathic Communication
• Powerful Questioning Techniques
• Providing Constructive Feedback and Receiving Feedback
• Building Trust and Rapport with Coaches
• Creating a Safe and Supportive Coaching Environment
• Identifying and Addressing Performance Gaps
• Setting SMART Goals and Developing Action Plans
• Motivating and Empowering Employees to Achieve Goals
• Dealing with Difficult Conversations and Addressing Performance Issues
• Career Planning and Development
• Identifying and Nurturing Talent
• Building a Strong Mentoring Network
• Executive Coaching and Leadership Development
• Coaching for Innovation and Creativity
• Coaching for Resilience and Well-being
• Using Technology in Coaching (e.g., online coaching, virtual coaching)
• Evaluating the Effectiveness of Coaching Interventions
• Coaching Ethics and Professional Standards
• Case Studies and Real-World Applications
• Q&A and Wrap-up Session