Excellence Techniques for Contract and Conflict Management#100924

Course Details

The business landscape is constantly evolving, and the way we manage contracts and navigate conflicts is no exception. This five-day course equips participants with the knowledge and skills to excel in both areas, leveraging future studies methodologies to anticipate potential challenges and develop proactive solutions.

• Identify key trends and disruptions shaping the future of contract and conflict management.
• Apply future studies methodologies to analyse potential risks and opportunities in contracts.
• Develop and negotiate future-proof contracts that are adaptable and resilient.
• Effectively manage conflict situations using a future-oriented approach.
• Employ advanced negotiation strategies for win-win outcomes.
• Utilize communication techniques to foster collaboration and build strong relationships during contract negotiation and conflict resolution.
• Develop proactive strategies to mitigate potential contract disputes and conflicts.
• Analyse case studies and learn from real-world examples of successful contracting and conflict resolution.

• Contract managers and negotiators
• Procurement specialists and legal professionals
• Project managers and team leaders
• Business owners and entrepreneurs
• Anyone seeking to improve their negotiation, conflict resolution, and future-oriented thinking skills.

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a binder containing a copy of the presentation
• slides and handouts
• Post-assessment

Day 1: The Evolving Landscape of Contracts & Conflict Management
• Introduction: Welcome and course overview.
• Future of Contract Management: Exploring the impact of emerging technologies (e.g., AI, blockchain) on contract formation, execution, and management.
• Future of Conflict Management: Understanding how trends like remote work and global teams can influence conflict dynamics and resolution strategies.
• The Power of Future Studies: Learning how future studies methods like scenario planning can inform decision-making in contract negotiation and conflict resolution.
• Case Study: Analysing a real-world example of a contract dispute that could have been mitigated with future-oriented thinking.
Day 2: Developing Future-Proof Contracts
• Future-Proofing Contracts: Understanding the importance of flexibility, adaptability, and built-in contingencies in contracts to address unforeseen circumstances.
• Identifying Future Risks & Opportunities: Learning how to identify potential disruptions and trends that could impact contract performance.
• Contract Clauses for the Future: Exploring innovative contract clauses that address emerging technologies, data security, and other future considerations.
• Negotiation Strategies for Future-Proof Contracts: Developing negotiation strategies to ensure contracts are fair, balanced, and adaptable to future changes.
• Workshop: Participants work in teams to draft a sample contract clause incorporating future studies and risk mitigation strategies.
Day 3: Mastering Negotiation Techniques for Win-Win Outcomes
• The Art of Negotiation: Understanding the core principles and different styles of negotiation.
• Developing a Win-Win Mindset: Shifting the focus towards collaborative negotiation for mutually beneficial outcomes.
• Advanced Negotiation Strategies: Learning advanced negotiation tactics for maximizing value and building trust during contract negotiations.
• Effective Communication for Negotiation Success: Developing communication skills to present proposals persuasively, actively listen to counteroffers, and build rapport with the other party.
• Role-Playing Exercises: Participants engage in simulated contract negotiation scenarios, practicing their negotiation skills based on future-oriented considerations.

Day 4: Conflict Resolution with a Future-Oriented Approach
• Understanding Conflict Styles: Identifying different conflict styles and their impact on negotiation dynamics.
• Conflict Resolution Strategies for the Future: Learning future-oriented conflict resolution techniques that consider long-term consequences and maintain strong relationships.
• Communication Strategies for Effective Conflict Resolution: Developing communication skills for active listening, expressing concerns constructively, and finding common ground.
• Facilitating Collaborative Problem-Solving: Learning facilitation techniques to guide conflict resolution discussions towards solutions that address future needs.
• Case Study: Analysing a case study of a conflict situation that was successfully resolved using future-oriented thinking and collaborative problem-solving.
Day 5: Building Resilience & Mitigating Risks
• Proactive Conflict Management: Developing strategies to identify potential contract risks and conflicts early on and prevent them from escalating.
• Building Trust & Strong Relationships: Exploring strategies to build trust and strong relationships with contracting parties for smoother contract management and conflict resolution.
• Continuous Learning & Adaptation: Understanding the importance of continuous learning and adapting negotiation and conflict management approaches to stay ahead of future trends.
• Course Wrap-Up & Q&A Session: Reviewing key takeaways from the course, addressing any remaining questions, and discussing ongoing learning and support resources.
• Action Planning: Participants develop personalized action plans outlining strategies to incorporate future studies methodologies, draft future-proof contracts, and navigate conflict situations effectively in their professional lives.

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Course Details