Essentials of Quality Auditing #253007

Course Details

This 5-day intensive course provides a comprehensive overview of quality auditing principles and practices. Participants will gain a solid understanding of quality management systems (QMS), key quality standards (such as ISO 9001), and the role of auditing in achieving and maintaining organizational excellence.

Upon successful completion of this course, participants will be able to:
• Understand the fundamental principles of quality management systems (QMS).
• Explain the requirements and benefits of ISO 9001 and other relevant quality standards.
• Define and differentiate between various types of audits (e.g., internal, external, supplier).
• Plan and conduct effective quality audits, including opening meetings, document reviews, interviews, and observations.
• Analyze audit findings, document nonconformances, and prepare audit reports.
• Develop and implement effective corrective and preventive actions.
• Communicate effectively with auditees and management.
• Contribute to the continuous improvement of the organization's QMS.

This course is designed for a wide range of professionals, including:
• Quality Managers/Engineers
• Quality Auditors (both internal and external)
• Project Managers
• Operations Managers
• Supervisors
• Anyone involved in quality assurance activities

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a binder containing a copy of the presentation
• slides and handouts
• Post-assessment

• Quality Management Principles
• Introduction to ISO 9001:2015
• Key Concepts: Risk-Based Thinking, Process Approach, Customer Focus
• Benefits of Implementing a QMS

• Types of Audits (Internal, External, Supplier)
• Audit Planning and Preparation
• Audit Techniques (Document Review, Interviews, Observation)
• Sampling and Data Collection

• Opening and Closing Meetings
• Interviewing Techniques
• Nonconformity Identification and Documentation
• Root Cause Analysis

• Preparing Audit Reports
• Communicating Audit Findings
• Developing and Implementing Corrective and Preventive Actions (CAPA)
• Verification of Corrective Actions

• Leading and Managing an Audit Program
• Improving Audit Effectiveness
• Case Studies and Practical Exercises
• Q&A and Wrap-up

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Course Details