Dynamic Operations Management in Healthcare#701224

Course Details

This comprehensive five-day course at the London Royal Academy is designed to equip healthcare professionals with advanced skills in managing and optimizing operations within healthcare facilities. Participants will delve into strategies for improving operational efficiency, resource management, and process enhancement to drive excellence in healthcare delivery.

1. Optimize Healthcare Operations:
o Master strategies to enhance operational efficiency and effectiveness in healthcare settings.
2. Enhance Resource Management:
o Develop skills for effective allocation and utilization of resources to support optimal healthcare delivery.
3. Implement Process Improvement:
o Apply continuous improvement methods to refine processes and improve patient care.
4. Manage Compliance and Quality Standards:
o Understand and apply regulatory and quality standards to ensure compliance and high performance.
5. Leverage Technology for Efficiency:
o Utilize technology and data analytics to drive operational improvements and enhance performance.

• Healthcare administrators
• Operations managers
• Facility managers
• Clinical leaders
• Healthcare consultants

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a binder containing a copy of the presentation
• slides and handouts
• Post-assessment

Day 1: Foundations of Dynamic Operations Management
• Introduction to Healthcare Operations:
o Overview of operational challenges and principles in healthcare settings
o Defining goals for operational excellence
• Strategic Planning for Operations:
o Developing and implementing strategic plans to improve operational performance
• Leadership in Operations Management:
o Effective leadership techniques for managing healthcare operations and teams
Day 2: Advanced Resource Management
• Resource Allocation Strategies:
o Techniques for efficient management of human, financial, and material resources
• Cost Control and Budgeting:
o Advanced methods for budgeting, cost control, and financial management in healthcare
• Interactive Workshops:
o Practical exercises on resource management and financial optimization
Day 3: Process Improvement and Workflow Optimization
• Continuous Improvement Techniques:
o Introduction to Lean, Six Sigma, and other process improvement methodologies
• Workflow Optimization:
o Strategies for mapping, analyzing, and improving operational workflows
• Hands-On Exercises:
o Workshops on process mapping and implementing improvement initiatives
Day 4: Compliance, Quality Assurance, and Risk Management
• Regulatory and Compliance Management:
o Key regulatory requirements and strategies for maintaining compliance in healthcare
• Quality Assurance Practices:
o Techniques for implementing quality assurance programs and improving patient care
• Risk Management:
o Identifying, assessing, and managing operational risks to ensure stability and safety
Day 5: Leveraging Technology and Future Trends
• Technology Integration:
o Exploring technology solutions such as Electronic Health Records (EHRs) and telemedicine to enhance operations
• Data Analytics for Operational Excellence:
o Using data analytics to drive performance improvements and operational efficiencies
• Future Trends and Innovations:
o Examining emerging trends and innovations in healthcare operations management
• Action Planning and Course Review:
o Developing actionable plans to apply course insights in participants' organizations
o Summary of key takeaways, feedback, and course evaluations
This dynamic five-day course provides healthcare professionals with the tools and knowledge needed to excel in managing and optimizing healthcare operations. Focusing on operational efficiency, resource management, process improvement, and technology integration, participants will be equipped to lead their organizations toward greater operational success and improved patient care.

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Course Details