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• Morning:
o Principles of Lean Healthcare: Identifying and eliminating waste in healthcare processes.
o Six Sigma in Healthcare: Applying DMAIC methodology to improve patient care quality and efficiency.
o Patient-Centered Care: Principles and practices of patient-centered care delivery.
• Afternoon:
o Healthcare Quality Improvement Frameworks: Understanding and applying quality improvement methodologies (e.g., PDSA cycle, FMEA).
o Risk Management in Healthcare: Identifying and mitigating risks to patient safety.
• Morning:
o Supply Chain Management in Healthcare: Optimizing inventory management, procurement, and logistics.
o Workforce Management: Staffing optimization, scheduling, and employee engagement.
o Revenue Cycle Management: Improving billing and collections processes, reducing denials.
• Afternoon:
o Financial Management in Healthcare: Understanding healthcare finance, budgeting, and cost control.
o Technology in Healthcare: Implementing and utilizing technology to improve operational efficiency (e.g., Electronic Health Records, telemedicine).
• Morning:
o Medical Errors and Patient Safety: Identifying and mitigating common medical errors.
o Root Cause Analysis: Investigating and addressing root causes of adverse events.
o Patient Safety Initiatives: Implementing and evaluating patient safety programs (e.g., medication reconciliation, fall prevention).
• Afternoon:
o Quality Improvement Projects: Developing and implementing quality improvement projects using data-driven methodologies.
• Morning:
o Leadership in Healthcare: Building high-performing teams, motivating staff, and fostering a culture of excellence.
o Change Management in Healthcare: Leading and managing organizational change within a healthcare setting.
o Communication and Stakeholder Engagement: Communicating effectively with patients, staff, and other stakeholders.
• Afternoon:
o Case Studies: Analyzing real-world case studies in healthcare operations and quality improvement.
• Morning:
o Value-Based Care: Understanding and implementing value-based care models.
o Population Health Management: Strategies for improving the health of entire populations.
o Emerging Trends in Healthcare: Telehealth, artificial intelligence, precision medicine.
• Afternoon:
o Developing a Vision for the Future: Creating a roadmap for operational excellence and sustainable healthcare delivery.
o Q&A and Wrap-up Session