Resilient and Agile Operations for Executives#300824

• Analyse the impact of emerging trends and potential disruptions on organizational operations using future studies methodologies like scenario planning and horizon scanning.
• Identify key challenges and opportunities within current operational models, considering future advancements in technology, customer behaviour, and global economic dynamics.
• Develop and implement future-proof operational strategies that prioritize flexibility, adaptability, and proactive risk management in a future context.
• Leverage emerging technologies like artificial intelligence, automation, and data analytics to optimize operational efficiency, manage disruptions, and gain a competitive advantage.
• Design and implement agile supply chain management practices to ensure resilience against potential disruptions in sourcing, production, and distribution.
• Foster a culture of innovation and continuous improvement within the organization, encouraging adaptability and proactive problem-solving in anticipation of future challenges.
• Communicate the importance of future-oriented operational planning to key stakeholders and gain buy-in for implementing future-proof strategies.
• Develop a strategic action plan for transforming their organizational operations into a resilient and agile model prepared for the future.

• CEOs, COOs, and other senior executives seeking to enhance their understanding of future trends and their impact on operational effectiveness.
• Business leaders responsible for developing and implementing operational strategies for long-term success.
• Supply chain and logistics professionals interested in exploring future-proof approaches to managing complex supply networks.
• Anyone interested in gaining a comprehensive understanding of future studies and its application in building resilient and agile operations.

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a binder containing a copy of the presentation
• slides and handouts
• Post-assessment

Day 1: The Future of Business Operations
• Welcome and program overview.
• The Evolving Landscape of Business: Exploring how technological advancements, globalization, and shifting customer expectations are reshaping the future of operations management.
• Introduction to Future Studies: Learning how to incorporate scenario planning, horizon scanning, and other future studies methodologies to identify potential disruptions and opportunities in the business environment.
• Case Study: Analysing a real-world example of a company that successfully adapted its operations to address a major disruption in its industry.

Day 2: Identifying Future Challenges & Opportunities for Operations
• Mapping Your Operational Model: Participants collaboratively map their organization's current operational model, identifying key processes, vulnerabilities, and potential areas for improvement considering future trends.
• Future Trends & Operational Impact: Delving into specific future trends with high potential to impact operational effectiveness, such as:
o Rise of automation and robotics: How automation can transform operations but also introduce challenges regarding workforce reskilling and job displacement.
o Evolving customer expectations: The growing demand for faster delivery times, customization options, and omnichannel experiences will necessitate more agile and responsive operations.
o Geopolitical instability and supply chain disruptions: Developing strategies for managing disruptions in sourcing, production, and logistics due to potential geopolitical shifts or climate change events.
o The increasing importance of cybersecurity: Protecting operational systems and data from cyberattacks will be crucial for maintaining business continuity.
• Scenario Planning for Operational Resilience: Participants work in teams to develop future scenarios that may impact their operations and identify potential challenges and opportunities associated with each scenario, considering how their operational model would need to adapt.
Day 3: Building Future-Proof Operational Strategies
• Developing Agile & Resilient Operations: Exploring strategies for building operational models that are flexible, adaptable, and can withstand unforeseen disruptions. This may include:
o Lean manufacturing principles: Implementing lean practices to minimize waste, optimize resource allocation, and improve responsiveness to changing demand.
o Digital transformation initiatives: Leveraging digital technologies like artificial intelligence and data analytics to improve decision-making, optimize processes, and predict potential disruptions.
o Building redundancy and diversification into the supply chain: Mitigating risks by sourcing materials and components from multiple suppliers and exploring alternative production locations.
• Leveraging Technology for Operational Excellence: Learning how to leverage emerging technologies like:
o Artificial intelligence: Predictive maintenance, demand forecasting, and optimizing resource allocation.
o Automation: Repetitive tasks, quality control, and logistics automation for increased efficiency.
o Big data analytics: Gaining actionable insights from operational data to identify improvement opportunities and predict potential issues.
• Guest Speaker: An expert in future studies or a business leader recognized for building a resilient and agile operation can be invited to share their insights.
Day 4: Ensuring Adaptability & Continuous Improvement
• Fostering a Culture of Innovation & Problem-Solving: Developing strategies for fostering a culture of innovation and continuous improvement within the organization, encouraging employees to embrace change, and proactively solve problems in anticipation of future challenges.
• Building Agile Supply Chain Management: Learning to design and implement agile supply chain management practices to ensure resilience against potential disruptions in sourcing, production, and distribution. This may include:
o Collaboration with suppliers and partners: Building strong relationships and fostering information sharing throughout the supply chain.
o Real-time visibility and data-driven decision-making: Leveraging technology to gain real-time insights into supply chain activities and make informed decisions in response to disruptions.
o Scenario planning and risk mitigation strategies: Developing contingency plans for potential disruptions and implementing proactive measures to mitigate risks.
• Case Study: Analysing a real-world example of an organization that fostered a culture of innovation and continuous improvement within its operations, enabling them to adapt successfully to changing market demands.
Day 5: Action Planning & The Future of Operations
• Communicating the Value of Future-Proof Operations: Developing effective communication strategies to showcase the value proposition of future-proof operational strategies to key stakeholders, including board members, investors, and employees, highlighting the benefits for long-term profitability, competitive advantage, and sustainability.
• Developing a Strategic Action Plan: Participants develop personalized action plans outlining steps to transform their organizational operations into a resilient and agile model prepared for the future. This may include:
o Conducting future studies analyses to identify potential disruptions relevant to their industry.
o Implementing future-proof operational strategies that leverage technology and best practices.
o Fostering a culture of innovation and continuous improvement within the organization.
o Building a more resilient and agile supply chain management system.
• The Future of Operations: Discussing future trends and potential advancements in operational management practices, exploring how operations might evolve to address the challenges and opportunities of the future business landscape.
• Course Wrap-Up & Ongoing Support: Reviewing key takeaways from the program, addressing any remaining questions, and discussing ongoing learning and support resources.
• Networking & Knowledge Sharing: Participants engage in a facilitated discussion about the future of operations and share best practices for implementing future-proof strategies within