Application of Excellence framework in Lean Six Sigma for Process Improvement#300624

• Analyse the impact of emerging trends and potential disruptions on process improvement initiatives using future studies methodologies like scenario planning and horizon scanning.
• Apply the core principles of the Application of Excellence framework to identify improvement opportunities within processes, considering future organizational goals and customer needs.
• [NEW] Integrate Lean Six Sigma DMAIC (Define, Measure, Analyse, Improve, Control) methodology with the AoE framework to create a future-proof process improvement approach.
• Develop and implement future-proof process improvements that optimize efficiency, effectiveness, and adaptability to potential disruptions.
• Leverage future studies insights to inform the selection of appropriate Lean Six Sigma tools and techniques for specific process improvement projects considering future needs.
• Analyse the impact of potential future disruptions (e.g., technological advancements, economic downturns, changing customer behavior) on process performance using future studies methodologies.
• Design and implement process improvement solutions that are flexible, scalable, and resilient to potential future challenges.
• Communicate the value proposition of future-proof process improvement initiatives to different stakeholders, including senior management, employees impacted by the changes, and customers.
• Develop a strategic action plan for implementing the Application of Excellence framework with Lean Six Sigma methodologies within their organizations.

• Lean Six Sigma Green Belts, Black Belts, and Master Black Belts seeking to enhance their process improvement skills for future success.
• Process improvement professionals interested in integrating future studies methodologies into their process improvement toolkits.
• Business leaders and managers seeking to leverage Lean Six Sigma and the AoE framework for strategic process optimization in a future context.
• Anyone interested in gaining a comprehensive understanding of the Application of Excellence framework and its future-oriented application within Lean Six Sigma methodologies.

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a binder containing a copy of the presentation
• slides and handouts
• Post-assessment

Day 1: The Future of Process Improvement
• Welcome and program overview.
• The Evolving Landscape of Business: Exploring how globalization, technological advancements, and shifting customer expectations are impacting the future of process improvement.
• Introduction to Application of Excellence (AoE): Understanding the core principles of the AoE framework and its focus on continuous improvement, customer focus, and organizational excellence.
• Future Studies for Process Improvement Professionals: Learning how to incorporate scenario planning, horizon scanning, and other future studies methodologies to identify potential disruptions and opportunities for process improvement in a future context.
• Case Study: Analysing a real-world example of an organization that successfully leveraged Lean Six Sigma and the AoE framework to improve a process in anticipation of a major industry disruption.

Day 2: Identifying Future Challenges & Improvement Opportunities
• Mapping Your Processes with a Future Lens: Participants collaboratively map key business processes, identifying potential vulnerabilities and areas for improvement, considering future trends and potential disruptions.
• Future Trends & Process Improvement Impact: Delving into specific future trends with high potential to impact process improvement initiatives, such as:
o Automation and Robotics: How automation can transform processes, but also introduce new challenges for human workers.
o Evolving Customer Expectations: The growing demand for customization, sustainability, and faster turnaround times will necessitate more agile and responsive processes.
o Data-driven decision-making: The increasing availability of data will necessitate integrating data analysis into process improvement initiatives.
o Shifting workforce demographics: The need to adapt processes to accommodate a multi-generational workforce with diverse skills and expectations.
• Applying the AoE Framework: Participants practice applying the AoE framework to identify process improvement opportunities within the mapped processes, considering:
o Customer needs and future expectations.
o Organizational goals and future strategic direction.
o The impact of potential disruptions on future performance.
Day 3: Building Future-Proof Process Improvement Strategies
• Integrating AoE & DMAIC: Learning how to integrate the core principles of the AoE framework with the DMAIC (Define, Measure, Analyze, Improve, Control) methodology of Lean Six Sigma to create a future-proof process improvement approach.
• Future-Oriented Problem Identification & Definition: Learning how to utilize future studies methodologies to guide problem identification within the Define phase of DMAIC, considering potential disruptions and their impact on future process performance.
• Selecting Future-Proof Tools & Techniques: Participants learn how to leverage future studies insights to inform the selection of appropriate Lean Six Sigma tools and techniques for specific process improvement projects considering future needs.
o This may involve using advanced data analytics for process measurement and analysis in the Measure phase.
o Exploring innovative solutions and future-proof technologies during the Improve phase that can adapt to changing circumstances.
• Guest Speaker: An expert in future studies or a Lean Six Sigma Master Black Belt with experience in applying the AoE framework can be invited to share their insights.

Day 4: Ensuring Sustainability & Adaptability
• Designing Flexible & Scalable Solutions: Developing process improvement solutions that are adaptable to potential future disruptions and can be scaled effectively to accommodate future growth or changes in demand.
• Building in Future-Proof Control Plans: Learning how to design control plans within the Control phase of DMAIC that are robust and able to detect deviations from performance standards even in a future context with potentially greater variability.
• Building a Culture of Continuous Improvement: Exploring strategies for fostering a culture of continuous improvement within the organization, encouraging future-oriented thinking, and employee engagement in process improvement initiatives.
• Case Study: Analysing a real-world example of an organization that implemented a future-proof process improvement initiative using the AoE framework and Lean Six Sigma, ensuring the process remained effective even in the face of an unexpected disruption.
Day 5: Action Planning & The Future of Process Improvement
• Communicating the Value of Future-Proof Process Improvement: Developing effective communication strategies to showcase the value proposition of future-proof process improvement initiatives to different stakeholders, including senior management, employees impacted by the changes, and customers, highlighting the benefits for long-term efficiency, adaptability, and customer satisfaction.
• Developing a Strategic Action Plan: Participants develop personalized action plans outlining steps to implement the Application of Excellence framework with Lean Six Sigma methodologies within their organizations. This may include:
o Conducting future studies analyses to identify potential disruptions relevant to their processes.
o Integrating the AoE framework into their process improvement approach.
o Selecting and applying future-proof Lean Six Sigma tools and techniques.
o Fostering a culture of continuous improvement and future-oriented thinking within their teams.
• The Future of Process Improvement: Discussing future trends and potential advancements in process improvement methodologies, exploring how Lean Six Sigma and the AoE framework might evolve to address the challenges and opportunities of the future business landscape.
• Course Wrap-Up & Ongoing Support: Reviewing key takeaways from the program, addressing any remaining questions, and discussing ongoing learning and support resources.
• Networking & Knowledge Sharing: Participants engage in a facilitated discussion about the future of process improvement and share best practices for implementing future-proof strategies within their organizations.